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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ACM products

The group "New Technologies" offers for review the products of the plant ACM: carob coffee machines, professional coffee machines, home coffee machines, spare parts
  • Professional Rounder coffee machines ACM
    Professional Rounder coffee machines
    ACM RD002CSN, ACM RD002SIX, etc.
  • Prisma professional coffee machines ACM
    Prisma professional coffee machines
    ACM PRI002, ACM PRI003, etc.
  • Teknica professional coffee machines ACM
    Teknica professional coffee machines
    ACM TEK002C, ACM TEK002, etc.
  • Evolve Professional coffee machines ACM
    Evolve Professional coffee machines
    ACM EVL002C, ACM EVL002, etc.
  • Evolve Dark Professional coffee machines ACM
    Evolve Dark Professional coffee machines
    ACM EVLD002, ACM EVLD003, etc.
  • Coffee machines for the home ACM
    Coffee machines for the home
    ACM HMY001, ACM PTKA001, etc.
  • Spare parts for coffee machines ACM
    Spare parts for coffee machines
    engines, pumps, valves, etc.

NEW TECHNOLOGIES GROUP

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